by Nancy Huynh | May 28, 2025 | Uncategorized
Usability testing (sometimes referred to as user testing) is a key research method in UX research and is a crucial part of a product’s design process. Its focus is on observing real users as they interact with a product and gathering their feedback to identify any...
by Nancy Huynh | Jan 15, 2025 | Uncategorized
As you sit down to read this blog post (thank you!), where are you? Are you at the company office? Are you in your home office? How do you feel, wherever you are? At HelloInfo, we are most often working remotely and have many thoughts to share on this style of...
by Nancy Huynh | Jul 9, 2024 | About HelloInfo
The HelloInfo team continued our annual tradition of holding a company onsite to kick off the summer. This June we embarked on a trip to the maritime city of Halifax, Nova Scotia! We discussed our strategy for the next few years, launched a new employee peer review...
by Nancy Huynh | Apr 12, 2024 | Uncategorized
Here at HelloInfo we’ve had an ongoing debate on how much we can learn from competitor social media channels. Most of us have been in the competitive intelligence (CI) space for a decade or more, and have seen the social media monitoring hype cycle play out. Today we...
